Frequently Asked Questions

A professional who provides agreed administrative services remotely, without the need for a permanent on-site employee.

No. Ad-hoc support is available at £35 per hour, subject to availability.

Monthly retainers and ongoing packages are payable in advance. Ad-hoc work and one-off projects require a 50% deposit before work begins, with the balance arranged in the quotation.

Yes, for one additional month if you renew your retainer. Carried-over hours are used first and expire at the end of the following month. They cannot accumulate indefinitely.

Social media account administration includes agreed routine monitoring and responses, but not content creation, graphics or marketing campaigns.

No. Working arrangements and response expectations are agreed individually, so you know when support will be provided.

Please get in touch for a tailored quotation based on your business and workload.

Confidentiality and access arrangements will be discussed before work starts. Any access to your business accounts or documents will be agreed in advance, with appropriate data protection and security measures set out in our working arrangements.

These services are quoted individually, because every business has a different volume of messages and administrative needs. We’ll agree the tasks, expected workload and fees before support begins.